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    • Quick View
    • Compare Products
    • Floating Cart
    • EDD 2Checkout Inline Gateway
  • Plugins
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  • Support
  • Blog

Getting Started [5]

  • Getting Started With Mautic
  • Installating EDD Mautic plugin
  • Connecting to Mautic
  • Create Mautic Auth 2 Api Keys
  • Tweaking Mautic configuration setting

Segments [3]

  • Create EDD payment segments
  • Create EDD downloads segments
  • Create EDD downloads category segments

Tags [1]

  • What are EDD & Mautic contact tags?

Custom Fields [8]

  • All available custom fields
  • EDD Product Name
  • EDD Product Image URL
  • EDD Checkout URL
  • EDD Price
  • EDD Total Number of Purchases
  • EDD Total Amount of Purchases
  • EDD Last Payment Status

Troubleshooting [2]

  • Token expired
  • Contact not being synced

Developer [2]

  • Available hooks & actions
  • Changelog
  • Home
  • Kb
  • EDD Mautic Integration
  • Troubleshooting
  • Token expired

Token expired

  • Updated on: January 23, 2021

By default, Mautic API refresh token expires in 14 days. You will get error message if API refresh token has expired. To keep connection with Mautic alive we suggest you to change the value of “Refresh token lifetime (in days)” in Mautic server. Or, you can manually refresh token from our plugin’s options page.

Please follow these instruction to renew API refresh token.

  • Click “Mautic for EDD” menu in WordPress admin sidebar.
  • Click “Re-connect with Mautic” button ( You may need to login again into Mautic).
  • Done.

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